Hey Purgatory!

You must be quite the busy one if members of my room are saying to contact you for tech issues, so I understand completely if you are too busy.

With that said, i'm having internet issues and ATT has helped me to the best of their abilities without charging me for support - they say.

I'm connected to my neighbors internet right now, bc I can only connect to mine via ethernet from laptop tp modem.

I have a pc Win7 and network/sharing center says this about my adapters:

broadband -disconnected-wan miniport pppoe-owner
lan-network cable unplugged-marvell yukon family pci-e fast ethernet controller-system
lan5-network cable unplugged-tap win32 adapter v9-system
wireless connection-'insert name of neighbors ssid here'-atheros ar9285 network adapter - internet access-private network-system
wireless connection2-not connected-microsoft virtual wifi miniport adaptor-system

i get error 651 when trying to sign into my broadband

im pretty techie, but this issue has me stumped and im about to cry i'm so frustrated

if someone can help please do! Quote

Damn... Purg is the man i'm sure he can help you, but why are you trying to connect to your neighbors interwebs?? Do they know you are doing this. When a company gets you to sign up for their internet service, they usually will at least come over and make sure that you can connect to the internet properly. Do you have cable or DSL service?? Are all of your connections secure and properly hooked up? Your isp provider should talk you through all of these problems, if not I guess the P man could help you out.

Hope you get your problems solved cyn, we all want to see your hotness on here ASAP

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and you are posting on this website, i thought we are on the onlines here right now ??? Quote

Hi Cyn are you still having this problem ?

If you are can you tell me where you see this error 651 ? On Windows or the Modems/Routers Web based login screen ?

Also have you made sure when you connect the ethernet cable to the modem that you can login to its setup pages via the i.p they provide and password ?


Also have you made sure to try another ethernet cable ? If you are getting zero connection from the modem and Windows shows not connected, it maybe a bad ethernet cable then.


I'm a bit confused at the moment to where you see this error 651. If you can just pass on a bit more info and then can get round to making sure you can get connected. Another thing you maybe able to do is do a full factory reset on the modem and see if you can connect back to the modem and enter the I.S.P password and login info for it to reconnect back to the internet.

Are you seeing this error 651 in the link below ?

http://tinyurl.com/7xaz7fh


If it is this one you are seeing in most cases that one is caused by bad modem drivers or bad ethernet adapter drivers, have you tried updating the drivers for the devices from the makers web site ? Also error 651 in Windows vista/7 is a known problem that many suffer from and 99% of the cases it comes back to driver related problems for the modem or dial up adapter and TCP/IP may need reinstalling.

Which modem do you have and did you have to install any drivers for it ?


Another thing to check is to make sure your ethernet adapter is set as follows in this picture (link below), make sure it is set to automatically pickup an i.p address and the DNS server. Also make sure the adapter you have the cable plugged into is not showing a red cross if it does show a red cross it means it is not connecting to the ethernet port on the modem and could be a bad cable or bad ethernet port on the computer or modem (try another port if you have one on the computer and the modem) or again a bad driver on the adapter on the computer.

http://i40.tinypic.com/6z6mup.jpg

http://www.flirt4free.com/ Quote

If you can connect via the ethernet to the modem and you are having wireless connection problems.


1- login to the modem via the ethernet cable and make sure the security type, SSID and password that is set for the WIFI is correct.


2- make sure the modem does not have some sort of feature that stops people connecting to your wireless internet without them being allowed in the modems software, sometimes you need to turn off security for the new devices added (computers, phones , tablets etc) and then later add the hardware MAC address to the modems WIFI safe list and that way it will connect when all the details are entered correctly at the laptop end.


3- Set the WIFI on the modem to find a free channel at first if this does not work set a channel number that is not busy in your area and that works in the range of your wireless card on the computer.


4- Delete any other WIFI connections you have setup, because what you may find it is connecting to your next doors connection instead of yours because their signal is stronger than yours or the WIFI connect order prefers the next doors connection as the one to connect to first. So only have one WIFI connection setup as a test too.


5- DO MAKE SURE you are using the same security on the modem and laptop and if you are try changing the security for the WIFI to another setting as a test, you may find your computer does not connect to newer types of security on the modem.


6- DO MAKE SURE you are typing the SSID correctly (if you have SSID hidden and typing it manually) and they are CASE sensitive SSID's and Passwords. So make sure you are typing them in correctly. Also turn SSID on so it does not hide it when you search for your wireless modem on the computer.


7- Check on the WIFI setup page on the modem if you can reset the WIFI back to factory settings or restart the WIFI part of the modem, sometimes they go into power saving and turn off the WIFI if you don't have a WIFI device setup to it or they are disabled as default to protect your network.


8- WIFI Passwords are not the same as the I.S.P passwords remember and the WIFI login details are normally on a sticker at the bottom of the modem or come with the manual. So do check under the Modem what it says about the SSID (user name/description for that WIFI connection) and the Password that will look like a jumble of letters and numbers. You can also find this information in the modems settings page.



9- Some WIFI cards in computers will just refuse to connect to certain modems even when everything is right and you will need to grab a new wireless card for the computer or even a USB one that is the same make as the modem is always the safest way to rule out that problem of non-compatibility. (They are really all meant to work together from any company but real life shows they don't always work and only cure sometimes is a new modem from another company or a new wireless adaptor).






Do get your I.S.P AT&T to fix your wireless problems and do try another computer or wireless device (Phone, tablet or game consoles with WIFI etc) to rule out it is not your computers wireless card that does not like the modem. If no device connects to the WIFI modem I would be calling the I.S.P up and making sure they turn up to your door and make it work, you paid them for it to work it could also be a faulty modem for all we know and the Wireless is not working on it. They should come out for free to resolve a new connection problem or atleast send you a new modem to rule out the modem.



Also as a note I do advise performers on here to not use WIFI Wireless when broadcasting because WIFI can cause connection, video and audio problems for the customers & performers and it seems like the video is choppy or the audio. It is always best to use an ethernet cable from your modem direct to your laptop/computer (they do sell really long cables too and not the typical short cable that comes with the modem). Anytime you use a high bandwidth feature like video chat or video streaming you may find WIFI just can't keep up or it looses too many data packets and causes all sorts of buffering or drop outs.


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